Shipping


SHIPPING

Canada: FREE SHIPPING on orders over $100.  For smaller orders we offer an $10 flat-rate for Canada Post expedited parcel.

USA: FREE SHIPPING on orders over $150.  For smaller orders we offer a $15 flat-rate for USPS Priority Mail service.

International: $35 flat-rate worldwide - International Airmail (typically 6-13 business days). 

 

Call us at 780-806-0133 for in-store pickup or other shipping options.

 

RETURN POLICY

When you shop with us, we want you to be completely satisfied. You may return new, unused items sold by Arrow Activewear within 14 days of delivery for a full refund or exchange.

  • All garments must be unwashed and unworn.

  • Items should be returned in their original product packaging (including all tags).

  • Proof of payment must accompany the garments at time of return.

  • Shipping costs are not refunded.

  • Sale items may not be returned.

MAKING A RETURN

Before you return please email us at lisa@arrowactivewear.com 

Simply return the items together with a copy of your invoice to:

Arrow Activewear
1633 - 3rd Avenue
Wainwright, Alberta
T9W 1J3

Your refund will be processed in the original form of payment within 5 business days. If you receive a refund, the cost of return shipping will be deducted from your refund. You will be notified via email to the address listed on your account when this transaction has taken place.

CREDIT CARD & INTERAC ONLINE REFUNDS

For refunds or price adjustments we only credit the original account used to make the original purchase. Please allow up to 2 billing cycles for your credit to appear on your statement.

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All sales are final.